Job expirat
A fantastic opportunity has arisen for an IT Support Engineer to join one of the largest independent computer support companies based in Oxford.
We now have over 20 technicians each with their own unique skills that give customers an unsurpassed knowledge base. He successful candidate should be able to work independently and as part of a team. We have been acknowledged as one of the best Employers in Oxford. It’s a fun lively place to work.
IT Support Engineer will be responsible for helping both private and business customers with a broad spectrum of IT technical issues.
Duties will include: Receiving and responding to problems from customers via email, phone and chat Identifying, researching, and resolving customer issues using available resources Following-up on customer problems not immediately resolved Recommend solutions to fulfil requirements and solve problems Providing support to junior IT engineers
The successful IT Support Engineer will have the following experience and skills: Previous experience working in a similar role Microsoft Server and Desktop operating systems (2003/2008/2008R2/SBS/2012 Server/XP/Vista/7/8) Core Microsoft Infrastructure technologies and solutions (Exchange, IIS, AD, RDS) Virtualisation Hyper-V, VMWare, Backup technologies and Server hardware maintenance. You will learn a lot!
To apply please send a CV and covering letter to shop@computerassistance.co.uk
In return, we offer a competitive salary, 28 days holiday, onsite parking available and training for the right candidate.
We are an It Company based in Oxford/England from 20 years
