Quality Customer Complain Specialist Arad , West Romania

Your Functions // Initial analysis of incoming returns and forwarding the information to the quality engineer and team; Register all complaints in SAP system and inform the client about received complains; Initiate, track and asses laboratory examinations done by the laboratory specialists; Organize team meetings for complaint analysis; Create the mandatory 8D report, in collaboration with the team; Informing the customer about the progress of the analysis; Responsible for keeping the agreed time line for the reporting; Support for solving the complaint related invoices from the customer; Make suggestions to lessons learned, applying the knowledge accumulated by the complaint solving.    

Your Competence // Graduate of a Technical University ; English is mandatory and German is a plus; Good technical background, preferably in a quality engineer position; Knowledge of manufacturing processes, preferably in automotive; Excellent communication skills and customer interaction abilities; Excellent coordinating and organizing skills; Initiative and proactive attitude.  

How do you see the future? Actively shape it with us! Because we are looking for and developing talented employees who want to put their ideas into effect within the innovative working environment of a global family enterprise. Please send us your application - preferably via our career pages - including your salary expectations and the reference code HRO-E-QCA

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