Quality Customer Complain Specialist - Arad Arad , West Romania

Your tasks// In this position you will be responsible of: Initiate analysis of incoming returns and forward the information to the quality engineer and team; Register all complaints in SAP system and inform the client about received complains; Initiate, track and asses laboratory examinations done by the laboratory specialists; Organize team meetings for complaint analysis; Create the mandatory 8D report, in collaboration with the team; Inform the customer about the progress of the analysis;  Keep the agreed time line for the reporting; Support for solving the complaint related invoices from the customer;

Your Competence // In order to be successful in this position, you should have: Graduate of a Technical University ; Good English level -  mandatory , German is a plus; Good technical background, preferably in a quality engineer position; Knowledge of manufacturing processes, preferably in automotive; Excellent communication skills and customer interaction abilities; Excellent coordinating and organizing skills; Initiative and proactive attitude.

 

How do you see the future? Actively shape it with us! Because we are looking for and developing talented employees who want to put their ideas into effect within the innovative working environment of a global family enterprise. Please send us your application - preferably via our career pages - including your salary expectations and the reference code HRO-E-PLAQ

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