Job expirat
Processing and tracking of external complaints (customer complains);
Minimization of failure costs due to introduction of fast and effective countermeasures;
Handling and analyzing rejected parts, complaint costs and warranty costs;
Results documentation in 8D reports, 5 why or in the customer system format;
Permanent team work with all specialists to solve any problem related to product quality;
Warranty and external sorting cost monitoring;
Planning, execution and surveillance of special activities at the customer sites.
University degree (Technical profile – is an advantage);
Experience in customer relations in automotive industry – minimum 1 year;
QS 9000/ISO, TS 16949, FMEA, SPC knowledge;
PC operating skills – MS Office;
Fluent in English and/or German language;
Distinct analytical skills and organizing ability, team working spirit;
Outstanding communication and negotiation skills;
High flexibility and willingness to travel more than 50% of the working time if needed.
Productie de volane si centuri de siguranta pentru industria auto de top din Asia, Europa si America
