Job expirat
The IT System Support Administrator will be responsible for the configuration, implementation, and maintenance of various technologies managed by the Information Technology department. This role will focus on the administrative network of the iQuest Brasov Office infrastructure including desktop PCs, laptops, network equipment, printers as well as access to company-wide business applications.
What will your responsibilities look like?
Provide technical assistance to end users and assist users in diagnosing and solving their problems
Install and configure desktops, laptops and operating systems : Windows 7/8, Mac OS, Linux
Install, upgrade, configure, and repair local and wide area network hardware and infrastructure
Support for the Video Conference System and VOIP branch office systems
Monitor and maintain the use of printers and photocopiers
User management : Add/delete/modify user account information, reset passwords, grant/revoke rights to business applications (Exchange, SharePoint, Jira, Confluence, Dynamics CRM, TFS, etc.)
Maintain network documentation, maps and labels
Keep inventory of hardware, software and maintenance records
Develop and write IT procedures, work instructions and procedures for the installation, use and troubleshooting of hardware and software
Continuously identify improvement opportunities and work to optimise platforms, processes and system performance
Assist and participate in the IT department’s internal projects
Efficient communication with end users
What abilities will you need?
Experience with Windows 7/8, Linux
Experience with Windows 2003/2008 server platforms
Knowledge of LAN/WAN/wireless installation and configuration techniques
Background supporting communication systems such as Lync and Asterisk and video conferencing equipment
Advanced hardware & software troubleshooting skills
Basic Mac OS knowledge
Do you also have these qualities?
Team player with the ability to work well independently
Excellent communication skills
Problem-solving skills
Willingness to learn
What experience do you need?
Three or more years of system/network administration experience is required
Professional development through the iQuest Career Management program
Trainings/certifications on the latest technologies
Professional and collaborative working environment
Competitive remuneration package
English and German language courses
For more than 14 years, iQuest has provided exceptional professional services and delivered an extensive portfolio of customised software solutions to many of Europe’s largest businesses mainly in Germany, Switzerland, the United Kingdom and Scandinavia.
With a winning combination of technical expertise and service excellence, iQuest drives long-term business value for leading companies in a broad range of industries such as telecommunications, life sciences, financial services, logistics and media.
Our highly specialised service offering includes software and product engineering, application lifecycle services, business information management, business process management, e-commerce and software quality assurance and testing. iQuest focuses on providing best-in-class solutions that are cost-effective and help our clients maintain a competitive advantage through technology.
Founded in 1998 and headquartered in Germany, iQuest has 6 European offices with local teams in Germany, Sweden and Romania, currently employing more than 400 people.
