Job expirat
Junior 2nd Level Support Engineer to work in a professional environment on challenging Telecom-related projects.
What will your responsibilities look like?
Day-to-day support for iQuest customers
Resolve or escalate problems and service requests according to established procedures and SLAs
Work proactively to ensure prompt resolution of support cases
Be on-call after business hours and assist in out-of-hours maintenance tasks
What abilities will you need?
Basic knowledge of Windows / Linux operating systems
Basic knowledge of System Engineering and Networking
Basic knowledge of IIS / SQL server
Working knowledge of Microsoft Windows Environment and Tools
Basic understanding of n-Tier application architecture concepts
Knowledge of troubleshooting tools and techniques related to networks and systems
Do you also have these qualities?
Good communication skills
Detail-oriented
Team player
Strong wish to learn and grow professionally
Fluent in English
What experience do you need?
6 months – 1 year of working experience as support engineer is a significant advantage
What will you find in iQuest?
Professional development through the iQuest Career Management programme
Trainings/certifications on the latest technologies
Professional and collaborative working environment
Competitive remuneration package
English and German language courses
Opportunities for training and working abroad
Note: ONLY selected candidates will be contacted!
For more than 14 years, iQuest has provided exceptional professional services and delivered an extensive portfolio of customised software solutions to many of Europe’s largest businesses mainly in Germany, Switzerland, the United Kingdom and Scandinavia.
With a winning combination of technical expertise and service excellence, iQuest drives long-term business value for leading companies in a broad range of industries such as telecommunications, life sciences, financial services, logistics and media.
Our highly specialised service offering includes software and product engineering, application lifecycle services, business information management, business process management, e-commerce and software quality assurance and testing. iQuest focuses on providing best-in-class solutions that are cost-effective and help our clients maintain a competitive advantage through technology.
Founded in 1998 and headquartered in Germany, iQuest has 6 European offices with local teams in Germany, Sweden and Romania, currently employing more than 400 people.
