Job expirat
Do you thrive in a fast rhythm environment where helping the customer is your top priority? Are you a smart, optimistic developer who loves to figure out computer software problems?
The applications were developed in Microsoft .NET for large European companies and the support team will handle the technical incidents.
What will your responsibilities look like?
Support:
Provides 3rd level support: investigate (including software code analysis) and resolve incidents, communicate with the persons involved, document the incident
Takes ownership of the assigned incident and resolves it. All activities are done according to the SLA, specific project process and best practices
Availability according to the specific SLA/process
Maintenance:
Development of new versions of software systems, implementing new features and/or fixing issues
Autonomously deliver assigned development tasks (clarify, estimate, design, implement, integrate, test and document) after validation with the technical leader
What knowledge and experience do you need?
Technical University Degree
Good .NET/C# knowledge and experience
Good OOP understanding and experience
In-depth knowledge of Windows operating systems (configuration, customization)
Experience or knowledge in databases (MS SQL Server)
Experience in using software development tools
Experience with software engineering processes: code review, unit testing, continuous integration
Do you have these qualities?
Very good communication skills
Ability to work independently on assignments
Ability to follow defined policies and procedures
Ability to meet deadlines
Ability to work under pressure
Ability to handle context switching
Problem solving skills, thinking out-of-the-box
Attention to detail
Client oriented
Positive attitude
Flexibility, with initiative and highly organized
Fluent in English
German is not mandatory but it is an advantage
What will you find in iQuest?
Professional development through the iQuest Career Management program
Soft skills trainings
Professional and collaborative working environment
Competitive remuneration package
English and German language courses
Note: ONLY selected candidates will be contacted!
For more than 14 years, iQuest has provided exceptional professional services and delivered an extensive portfolio of customised software solutions to many of Europe’s largest businesses mainly in Germany, Switzerland, the United Kingdom and Scandinavia.
With a winning combination of technical expertise and service excellence, iQuest drives long-term business value for leading companies in a broad range of industries such as telecommunications, life sciences, financial services, logistics and media.
Our highly specialised service offering includes software and product engineering, application lifecycle services, business information management, business process management, e-commerce and software quality assurance and testing. iQuest focuses on providing best-in-class solutions that are cost-effective and help our clients maintain a competitive advantage through technology.
Founded in 1998 and headquartered in Germany, iQuest has 6 European offices with local teams in Germany, Sweden and Romania, currently employing more than 400 people.
