Job expirat
- Provides deep expertise to support client requirements and may act as the primary day to day interface for clients / suppliers in assigned areas.
- May supervise new joiners and identify and update process documentation that is utilized by the team.
- Identifies process improvement opportunities and participates in the definition of standards and reusable approaches for the team.
- Manages effective internal/ external client relationships within own area of responsibility, builds client relationships in the wider group or unit and provides guidance to and shares knowledge with colleagues/ team members relating to own specialization.
- Exercises consistent judgment and discretion with work directly related to management policies and the general operations of the business.
- Executes service delivery functions to meet client requirements which may include:
Monitor and update client systems (i.e., transactions/data entry)
Provide related statistics and reporting
Utilize work plans to develop process documents, communications & procedures
Analyze data, identifies and resolves discrepancies
Execute testing of tools
May delegate assignments and ensure accurate completion of deliverables
Identify and implement process improvements based on experience and process objectives
Resolve issues received via the escalation process and may assist with the researching and consulting to ensure client satisfaction in issue resolution
Lead or assist with the development of detailed analyses for area of responsibility
Participate and potentially lead some activities/ projects for area of responsibility
May provide input to day-to-day management and reporting of specialist budget
Provide input to define standards and reusable approaches with benefit for cross-functional groups
Demonstrate strong customer service in all activities, setting the appropriate example for other members of the Team
May supervise less experienced caseworkers and fill in for the manager as needed
May train team members on new or enhanced operation procedures & policies.
Basic Qualifications:
- Previous experience in Accounts Payable/ Accounts Receivable
- Accounting knowledge
- Advanced Skills of German and English
- Availability to travel (knowledge transfers from the clients)
- Experienced user of Microsoft suite of applications (including Outlook, Word, Excel, PowerPoint, Visio, Lync)
- Basic user of Excel, pivot tables, reports
- Experience with case management tools
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
We work at the intersection of business and technology to help clients improve their performance and create sustainable value. With more than 358,000 people serving clients in more than 120 countries, we drive innovation to improve the way the world works and lives.
We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and like our Facebook pages https://www.facebook.com/accentureinromania and https://www.facebook.com/Accenture.Industrial.Software.Solutions.Romania.
