Job expirat
The Back Office Assistant is responsible for processing and resolving all inbound mails for the contact center of our French client from the insurance industry.
Main responsibilities:
- Demonstrates and delivers excellent client care skills;
- Applies attention to details, delivers high quality outputs;
- Prioritizes tasks and workload;
- Develops improvements to processes and local work instructions as instructed;
- Complies with all client and Accenture Data Security and Quality requirements.
- Follow the internal working procedures and meet all the required deadlines
Work schedule: Monday - Friday, from 9 am - 6 pm, with 1h lunch break.
Fluency in French (English is always a must);
- Minimum bachelor degree;
- Very good problem solving, analysis skills and attention to details;
- Self-motivated, positive attitude and approach;
- Good communication and interpersonal skills;
- Previous work experience in Customer Service or Back Office activities is a plus;
- General insurance knowledge or economical background is a plus;
- Available to work full time.
- The opportunity to boost your career within one of the world and acute's leading global companies;
- Professional growth based on performance;
- Training program/curriculum for personal and professional development;
- Competitive salary and a wide range of benefits.
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
Accenture is a global management consulting, technology services and outsourcing company, with more than 336,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended Aug. 31, 2014. Its home page is www.accenture.com.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and our Facebook page https://www.facebook.com/accentureinromania.
