15-03-2016 | EXPIRA LA 14-04-2016
Job expirat
The Back Office Assistant is responsible for processing and resolving all inbound mails for the contact center of our French client from the insurance industry.
Main responsibilities:
- Demonstrates and delivers excellent client care skills;
- Applies attention to details, delivers high quality outputs;
- Prioritizes tasks and workload;
- Develops improvements to processes and local work instructions as instructed;
- Complies with all client and Accenture Data Security and Quality requirements.
- Follow the internal working procedures and meet all the required deadlines
Work schedule: Monday - Friday, from 9 am - 6 pm, with 1h lunch break.
- Fluency in French (English is always a must);
- Minimum bachelor degree;
- Very good problem solving, analysis skills and attention to details;
- Self-motivated, positive attitude and approach;
- Good communication and interpersonal skills;
- Previous work experience in Customer Service or Back Office activities is a plus;
- General insurance knowledge or economical background is a plus;
- Available to work full time.
- The opportunity to boost your career within one of the world and acute's leading global companies;
- Professional growth based on performance;
- Training program/curriculum for personal and professional development;
- Competitive salary and a wide range of benefits.
Easy Asset Management este o Institutie Financiara Nebancara fondata in anul 2005, iar in prezent este unul dintre liderii de piata in industria de micro-credite.
Easy Asset Management a dezvoltat cu succes business-ul sau in afara tarii si in 2009, a intrat pe piata din Ucraina sub denumirea de ICredit. In 2011, expansiunea a continuat cu deschiderea birourilor din Romania, urmand Polonia in anul 2013.
Misiunea ICredit este aceea de a construi relatii profesionale, de lunga durata, cu angajatii, clientii si partenerii sai - relatii bazate pe incredere, profesionalism si respect reciproc.
Datorita dezvoltarii foarte rapide si dinamice a organizatiei noastre, in acest moment suntem in cautarea unui nou angajat pentru pozitia Inspector Resurse Umane.