Job expirat
The Warranty Claims Assessor is responsible for reviewing selected warranty claims submitted by dealers and decide if a claim can be reimbursed or not.
Key Responsibilities:
•Assess and process warranty claims that are submitted electronically
•Resolve dealer issues and answer questions submitted through an electronic communication system
•Receives and assess claim according to defined procedures / routines
•Performs claim assessment and follows defined procedures to resolve correctly.
•Documents verifications and customer information in data capture tool and when needed, transfers claim/ticket to responsible party for resolution.
•University degree
•Fluent French (both spoken and written)
•Very good command of English
•PC skills (MS Word, MS Excel, MS Outlook)
•Attention to detail
•Ability to solve urgent matters and work under pressure
•Good communication skills
•Team player with interpersonal and conflict management skills
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
Accenture is one of the world’s leading companies providing consulting, technology and outsourcing services, with approximately 289,000 people serving clients in more than 120 countries. We work with our clients to help them find ways to become more successful in every part of their business, from strategic planning to day-to-day operations. We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and our Facebook page https://www.facebook.com/accentureinromania.
