Job expirat
Purpose of the role:
- To ensure the accurate, smooth and timely creation of QTF/CDF/EDPP tacticals in eSAP on a daily basis
- To run regular reports and gather intelligence to update allocated databases each month
- To update allocated dashboards each month and to provide analysis and recommendations to ECST Management
- To follow through with countries specific actions associated to Marketing Programmes allocated to the individual
Main Responsibilities:
- Entry of QTF based tactical promotions into the eSAP system, accurately and to agreed deadlines
- Entry of CDF/MDF activities into the eSAP system, accurately and to agreed deadlines
- Entry of EDPP requests into the eSAP system, accurately and to agreed deadlines
- Prevention, correction and resolution of eSAP related queries
- Maintenance of allocated dashboards and reports, and provision of monthly analysis/commentary to management
- Provision of support for Marketing Programmes when requested
- Provision of back-up support to the team
Maintenance of comprehensive and effective procedures for all key activities
- Knowledge and practical experience of channels of distribution, and the relationship between reseller/distributor/manufacturer
- Fluent in English (verbal and written), with another language an advantage, but not essential
- The ability to work effectively within a multi-cultural, multi-language environment and can demonstrate experience in this
- Medium level attainment of skills with Microsoft Office packages
- The ability to retrieve, understand and communicate information in an effective manner to a broad, general audience, as well as senior management
Additional Requirements:
- Client Focus - demonstrating willingness to identify, understand and give priority to meeting the needs of the customer
- Teamwork & Collaboration - displays enthusiasm and contributes to an effective team environment; demonstrates willingness to work cooperatively with others to deliver excellent customer service or to achieve a shared goal
- Communication & Influencing - the ability to communicate clearly and effectively with a wide variety of internal and external people, formally and informally, and where necessary to gain their agreement and acceptance
- Information Gathering & Reporting - The ability to obtain and effectively use information, including the ability to identify the information needed, seek the information from a variety of sources, and skilfully extract and report the information for business benefit
- Planning & Organising - Plans and organises work effectively in order to meet work objectives and deliver ongoing quality services to the customer.
Problem Solving - The ability to analyse issues and to find resolution to problems by using a rational, systematic approach
- Technical Awareness - Using IT at work - The ability to effectively use IT systems and software applications at work
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
