Job expirat
Purpose of the Role:
• To supervise the day-to-day workflow of the three Channel Marketing roles in order to ensure the accurate, smooth and timely completion of all Programme and Support tasks.
• To help resolve issues relating to Marketing Programmes in association with ECG Operations and more specifically the Claim to Pay/SOIR/Pricing Supervisor
• To help resolve issues relating to Channel Marketing Support with ECG Operations
• To run regular reports and gather intelligence to update allocated dashboards each month and to provide analysis and recommendations to ECST and Channel Marketing Management
• Follow through with countries specific actions associated to Marketing and Channel Programmes allocated to the individual
Main Responsibilities:
• Supervision of three Channel Marketing roles in relation to:
- Marketing Programs - Data Entry (QTF/CDF/EDPP)
- Budget Control of Tactical Spend
- Channel Marketing Support (Branding/On-Boarding/Profiling)
• Prevention, correction and resolution of SAP related queries
• Maintenance of allocated dashboards and reports, and provision of monthly analysis/commentary to management
• Provision of support for Marketing and Channel Programs when requested
• Provision of back-up support to the European Channel Support Team
• Maintenance of comprehensive and effective procedures for all key activities
• Knowledge and practical experience of channels of distribution, and the relationship between reseller/ distributor/manufacturer
• Fluent in French (verbal and written)
• Fluent in English (verbal and written)
• The ability to work effectively within a multi-cultural, multi-language environment and can demonstrate experience in this.
• Medium level attainment of skills with Microsoft Office packages
• The ability to retrieve, understand and communicate information in an effective manner to a broad, general audience, as well as senior management.
Additional Requirements:
• Client Focus - demonstrating willingness to identify, understand and give priority to meeting the needs of the customer
• Results Focus - the drive and determination to achieve objectives, overcoming obstacles to deliver results
• Teamwork & Collaboration - displays enthusiasm and contributes to an effective team environment; demonstrates willingness to work cooperatively with others to deliver excellent customer service or to achieve a shared goal
• Communication & Influencing - the ability to communicate clearly and effectively with a wide variety of internal and external people, formally and informally, and where necessary to gain their agreement and acceptance
• Information Gathering & Reporting - The ability to obtain and effectively use information, including the ability to identify the information needed, seek the information from a variety of sources, and skilfully extract and report the information for business benefit
• Planning & Organizing - Plans and organizes work effectively in order to meet work objectives and deliver ongoing quality services to the customer
• Problem Solving - The ability to analyse issues and to find resolution to problems by using a rational, systematic approach
• Technical Awareness - Using IT at work - The ability to effectively use IT systems and software applications at work
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
