Job expirat
The role: Client Learning Administrator
This role offers learning administration support on a client site, offering on-site support as the ‘front end’ of a learning administration service, supported by centralized ‘back office’
Key activities include:
Ensure that local classrooms and meetings room are properly set up and equipped. Occasional local travel to third party facilities providers to check suitability for events
Provide on-site contact for delegates and tutors and work with local facilities staff to resolve any equipment and material delivery issues etc.
Occasional in-person support for local off-site training events
Ensure proper take down of training rooms, especially where the programme owners specifies that confidential materials have been used
Liaise with the local IT organization in the set-up of virtual classroom sessions, or sessions that use teleconference facilities
Provide visa letters for international delegates
Professional Experience:
1-3 years in an administrative role where dealing with clients or other parts of the organisation was a feature. However, attitude and the willingness to take on a broad range of tasks are just as important
The following skills are required for this role:
An advanced level of English and German
Intermediate experience in Microsoft Office Suite especially EXCEL
Effective customer service skills i.e. follow up on requests with internal and external clients
Strong attention to detail
XL World is one of the leading and fastest-growing Outsourcing companies in Romania. We employ close to 600 professionals in 2 high-tech centers in Romania.
We are located in Iasi and Oradea and we have offices in UK, Italy and Albania.
We provide multi-lingual services to the largest multi-national companies in the areas of Customer Care, Marketing, IT and Back-Office.
Our work environment is higly dynamic and results-oriented.
We heavily invest in training and development of our employees.
For more information see our web site: www.xlworld.eu
