Job expirat
HR Performance is recruiting for one of its clients a chat monitor
- Resolves customer questions, complaints and requests via chat
- Responds promptly to customer inquiries
- Performs customer verifications
- Offers customer support using different software applications
- Proficiency in English
- Very good computer literacy (using efficiently the computer, especially Microsoft Office applications)
- Willingness to work in shifts, including NIGHT shifts (full time schedule)
- Has a great understanding of the importance of customer satisfaction
- Pragmatic approach to problem solving and problem analysis
- Ability to work both individually and in a team environment
- Ability to absorb information easily
- Attention to detail and ability to multitask
- Flexible attitude, ability to perform under pressure
Financial offer to be discussed at the interview
