Job expirat
• Accurate execution of collection related tasks, working procedures and strategy;
• Performing client account reconciliations;
• Performing root cause analysis, identify issues/gaps and provide resolutions;
• Constantly communicate with clients in the portfolio, project teams and other departments interrelated to Accounts Receivable process;
• Identifying areas where process/system improvements are needed;
• Sharing knowledge by contributing to the creation/update of team procedures and documentation;
• Performing other tasks related to Resolution & Inquiry activities.
• University Degree (studies in Economics is plus) or relevant work experience;
• At least B2 French language level;
• At least B1 English language level;
• Experience in the credit and collections field (would be a plus);
• Excellent communication skills;
• Experience in customer service-related tasks is a plus;
• Knowledge of the Order-to-Cash process is a plus;
• Excellent knowledge of Microsoft Office Suite.
Capabilities and qualifications:
• Strong problem-solving skills;
• Excellent communication skills;
• Strong team player;
• Result and customer service oriented;
• Able to efficiently manage time, set priorities and complete multiple tasks simultaneously;
• Attention to details paired with good analytical abilities;
• Work experience in a shared service environment is a plus.
• Direct contract with our client;
• Flexible working schedule organized in shifts - 9:00-18:00, 10:00-19:00, 13:00-22:00 (13:00 – 22:00: 8 days/month);
• French language allowance;
• Free French language classes;
• Motivational financial package & flexible benefits;
• Team and Fun@Work activities;
• Employees Wellness Program – fresh fruits, employee wellness rooms;
• Learning and Development programs, Career opportunities;
• CSR & Sport activities;
• An open and dynamic work environment.
O companie formata dintr-o echipa tanara si dinamica, ce ofera servicii de consultanta si recrutare de personal.
