Job expirat
• Handles the cases within Debt Collection Department assigned by the Manager.
• Prepares the reports requested by the Management;
Answer at all inbound calls in a professional manner
• Closely follows the activity of the cases assigned and reports to the Manager any events which might affect the situation of the debtors;
• Keeps files for each case transferred to Enforcement Department which should mainly include: memo prepared, client profiles, correspondences with the client and with third parties, etc;
• Contributes efficiently for the collection of due amounts;
• Monitors debtor payment agreement and prepare all necessary reports
• Carries out any other instructions and procedures according to the company’s policy and strategy.
You are the ideal candidate if you have:
• Very good command of English
• Minimum of 1 year previous experience in Collections or Customer service
• Excellent phone manners
• Communication and negotiation skills
• Ability to maintain customer relationships effectively
• Problem solver attitude
• Excellent working environment
• training programs
• Great team