Job expirat
• Contact customers via e-mail/phone/fax and initiate collection activities;
• Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles;
• Provide necessary information of credit worthiness to customer service when required;
• Manage the customer portfolio within the agreed credit terms and credit limits;
• Meet cash collection targets keep up-to-date;
• Deliver service in line with agreed controls and procedures.
• Input notes on payment agreements and follow-up actions;
• Reinstate accounts when payment is received;
• Initiate Collection Agency activities, providing collection data and contact details to the Collection Agency;
• Instigate legal proceeding (in-house or external) for accounts that require legal resolution;
• Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectable;
• Register invoice disputes;
• Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions;
• Fluency in Romanian;
• Good understanding of English (B2);
• 0-2 years of collection experience;
• Experience with accounting systems, cash applications, customer service, SAP would be a plus;
• Competent Microsoft Office user: Excel, Word and Power Point;
• Ability to solve urgent matters and work under pressure;
• Ability to prioritize and schedule workload;
• Reliable, active approach striving for process improvement;
• Responsibility, accuracy;
• Team player.
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
We work at the intersection of business and technology to help clients improve their performance and create sustainable value. With more than 358,000 people serving clients in more than 120 countries, we drive innovation to improve the way the world works and lives.
We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and like our Facebook pages https://www.facebook.com/accentureinromania and https://www.facebook.com/Accenture.Industrial.Software.Solutions.Romania.
