Job expirat
Back Office Tasks
-Controls contracts sent by sales Representatives before entering them in Gescom, organizes customers files
-In charge of contract and cards management throughout the contract lifecycle
-Prepares and presents complete documentation of the customer’s files to the General manager, in order to be validated
-Prepares credit notes with Country Manager Validation
-In charge of back-office relationship with Customers, answers to customers complaints and particular questions
-Promotes AS24 web tools to customers: cards orders, CARDalert/PASSalert…
-Act as back-up of Bulgaria back-office
Credit Management Tasks
-Helps credit manager to control Risk
-Monitors customer receivables and guarantees
-Follows specific payments: payments in advance, discount freezing…
Marketing and administrative Tasks
-Adapts all documents to local languages: contracts, marketing documents, web pages…
-Ensures any verbal instruction from a customer is always, without fail, confirmed back to the customer in writing, thus ensuring our interpretation of those instructions is correct.
- Ensures all customers' correspondence, whether by e-mail, fax or post, are dealt with immediately and effectively in line with the internal standards.
- Makes sure any customer amendments are actioned. Be responsible for the timely resolution of all issues and corrections to ensure consistent and accurate manufacturing and delivery.
- Provides the needed support and translation for any new products development required by the customers administrated.
- Ensure any communication from Sales or Operations are transmitted immediately to the relevant people.
- Deals with and ensures all customer complaints are raised and completed in line with Company’s procedures.
- Liaising with all relevant departments to obtain the best production dates based on customer’s requirements
- Chases customer orders progressively through production, in order to meet customer’s required due date.
- Ensures that all correspondence is filed correctly, chronologically and with no omissions.
- Maintains a good standard of housekeeping of own workstation and the department as a whole at all times.
• Languages : Romanian, English and Bulgarian (intermediate at least)
• Good sense of business
• Proactive, Detail-oriented, organized, team player
• Good communication and time management skills, ability to multitasks
• Knowledge of MS Office Suite (Word, Excel, Outlook and PowerPoint)
• Firm sense of responsibility
ADECCO RESURSE UMANE SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 4
Nr. ORCB J40/12364/2003, CUI RO15739037
Capital social subscris si varsat: 392.440 Lei
Nr. autorizatie Agent de Munca Temporara: 17/2005
Autorizatie seria nr. B/ 0000008/25.10.2005
Nr. Operator Date Personale: 15866
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro
ADECCO ROMANIA SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 3
Nr. ORCB J40/4467/2000, CUI RO 13002186
Capital social subscris si varsat: 360.575 Lei
Nr. Operator Date Personale: 15862
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro
BUCURESTI (HQ)- Doctor Iacob Felix Nr. 28, Sector 1, Tel.: 021/300 35 46; e-mail: recrutare@adecco.ro
ARAD - Mihai Eminescu nr. 45, Tel: 0257 / 281 147; E-mail: arad@adecco.ro
BRASOV - Str Petru Rares Nr 10; Tel.: 0040 - 372/70.57.95; e-mail: brasov@adecco.ro
CLUJ - Str. Vasile Lupu Nr 36 , Tel: 0264/ 406 234; e-mail: cluj@adecco.ro
IASI - Bld. Tutora Nr. 4, bl. B4 scara D, Tel: 0232 / 206 120; e-mail: iasi@adecco.ro
ORADEA - Str. Tudor Vladimirescu Nr 26; Tel.: 0040 - 727 735 160 e-mail: oradea@adecco.ro
PITESTI - Str. Fratii Golesti Nr. 57, etaj 2; Tel: 0248 / 612 303; e-mail: pitesti@adecco.ro
PLOIESTI - Str Mercurului Nr 1, Tel: 0244/ 519 320; e-mail: ploiesti@adecco.ro
SIBIU - Str. Vasile Milea Nr 11, Ap 57, Tel: 0269 / 206 450; e-mail: sibiu@adecco.ro
TIMISOARA - Str. Popa Sapca Nr. 12 tel: 0256/ 432 211; e-mail: timisoara@adecco.ro
