Job expirat
Principal Accountabilities :
• Assists with the resolution of complex Employee queries related to Reward & Benefits;
• Is responsible for processing transaction requests and group changes e.g. annual bonus schemes
• Provides specialist technical expertise for the implementation of Reward & Benefits initiatives
• Coaches and provides feedback and training to upskill the junior population to more effectively answer Reward &
• Benefit related queries in line with the aim of company’s Channel Strategy to resolve HR queries at lower tiers
• Proactively manage Reward and Benefits technology solutions using the HR procedures and guidance available to them
• Monitors own performance against service standards to ensure that support and services are provided in line with established SLAs & KPIs
• Ensures the collection, maintenance, accessibility and relevance of HR knowledge and content related to specialist area through Aurora channels in line with company’s standards. Works closely with relevant CoE to ensure specialist
• content hosted on knowledge management channels is line with strategy and works with Knowledge & Content
• Manager to upload as appropriate;
• At least 3 years Reward experience
• Fluency in English language
• Desirable Customer Service experience
• Experience with MS Office tools and data manipulation tools, Excel, etc
• High quality and accurate administration of HR services and processes, as appropriate to the role and customer need
• Understands the total reward principles and how to apply Compensation and Benefits solutions across the short and long term
• Professionally delivers projects to achieve long term benefits, maintaining a clear view of the project objectives, risk areas and engagement methodologies required to gain business buy-in and delivery;
• Demonstrates excellent verbal and written communications across different audiences and channels;
ADECCO RESURSE UMANE SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 4
Nr. ORCB J40/12364/2003, CUI RO15739037
Capital social subscris si varsat: 392.440 Lei
Nr. autorizatie Agent de Munca Temporara: 17/2005
Autorizatie seria nr. B/ 0000008/25.10.2005
Nr. Operator Date Personale: 15866
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro
ADECCO ROMANIA SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 3
Nr. ORCB J40/4467/2000, CUI RO 13002186
Capital social subscris si varsat: 360.575 Lei
Nr. Operator Date Personale: 15862
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro
BUCURESTI (HQ)- Doctor Iacob Felix Nr. 28, Sector 1, Tel.: 021/300 35 46; e-mail: recrutare@adecco.ro
ARAD - Mihai Eminescu nr. 45, Tel: 0257 / 281 147; E-mail: arad@adecco.ro
BRASOV - Str Petru Rares Nr 10; Tel.: 0040 - 372/70.57.95; e-mail: brasov@adecco.ro
CLUJ - Str. Vasile Lupu Nr 36 , Tel: 0264/ 406 234; e-mail: cluj@adecco.ro
IASI - Bld. Tutora Nr. 4, bl. B4 scara D, Tel: 0232 / 206 120; e-mail: iasi@adecco.ro
ORADEA - Str. Tudor Vladimirescu Nr 26; Tel.: 0040 - 727 735 160 e-mail: oradea@adecco.ro
PITESTI - Str. Fratii Golesti Nr. 57, etaj 2; Tel: 0248 / 612 303; e-mail: pitesti@adecco.ro
PLOIESTI - Str Mercurului Nr 1, Tel: 0244/ 519 320; e-mail: ploiesti@adecco.ro
SIBIU - Str. Vasile Milea Nr 11, Ap 57, Tel: 0269 / 206 450; e-mail: sibiu@adecco.ro
TIMISOARA - Str. Popa Sapca Nr. 12 tel: 0256/ 432 211; e-mail: timisoara@adecco.ro