Job expirat
POSITION SUMMARY
The Credit&Collection team is responsible for controlling past due or delinquent accounts of clients assigned. This position requires working in a team environment and an opportunity to better help identify any issues that may delay timely payment.
JOB REQUIREMENTS
Managing the assigned accounts accordingly to their predefined profile in the specific credit management software – OnGuard
Contacting customers by phone, email and letters to ensure debts are paid in timely and effective manner
Updating customer records and ensuring administrative records are up to date
Generating past due letters and monthly statements
Registering, investigating and monitoring resolutions of customers disputes on invoices
Applying credit control procedures to active accounts
Reporting on account aging to the Credit Control Supervisor
Proficiency in German and good knowledge of English
Excellent communication skills, both verbal and written
2-3 years experience in Credit & Collection
Ability to quickly learn new systems
Ability to explain financial issues to others in a simple yet direct manner
Excellent problem solving skills
Professional, multicultural, open and friendly working environment
Opportunity to learn new things and develop communication and technical skills (training provided)
Flexible work schedule
Health insurance package
Motivating salary
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