Job expirat
Responsibilities:
-Liaise with the central shared service centre and external authorities and accounting company on behalf of the region.
-Support requirements of the country manager and commercial team
-Processing orders for product from customers in the Kingspan commercial IT system
-Lead communication between the supply factories and local operation(s)
-Answer promptly to client requests / questions regarding different aspects of services / company products
-Support marketing initiatives as required i.e. (mail shot, exhibitions, telephone sales, data base filling)
-Interaction with and support of the external accounting support across the region
-Managing banking activities and relationships
-Support customs clearance activities as needed
-Monitoring and management of expense claims and other similar issues
-Implementation and enforcement of the Group Credit Control Policy across the region
-Supervision of customer accounts balances and following up on outstanding balances with and through the sales and customer service teams throughout the region
-Evaluation of customer risk profile as determined
-Liaison with commercial management and divisional credit controller regarding decisions to stop supply
-Liaison with customers in settling disagreements and disputes when necessary
-Ensuring that the necessary data is collected on all customers prior to client authorisation
-Preparation of weekly / monthly reports for use by senior management
-Maintenance of the debtors ledger ensuring accuracy of customer balances at all times
-Education: Degree level qualification
-Experience: Preferably experience in office management, credit management and or experience in customer liaison
-Fluent English level is essential
-Work with a PC – Excellent PC skills are necessary with particular expertise in Excel.
If you think you are the right person for this job and if you are seeking for a job that offers growth possibilities and opportunity to work in an international environment, send your CV in English with a motivation letter to jobs@consulteam.ro. Contact person – Ligia Munteanu. Please specify the title of the position in the subject of the email.
Our client, Kingspan Group, is a global leader in Construction Industry as well as in production of energy conserving and renewable construction systems in Europe, North America and Australasia. Kingspan's businesses are focused on the maintenance of market leadership in their main product categories, based on their reputation for innovative design, exceptional quality, and technical expertise.
For its operations on the Romanian market the company is looking to hire highly motivated and dynamic professional to take the position of Customer Service Representative
