Job expirat
Keeping our customers happy and well informed along with providing high quality service is our number one priority at Allpacka.ro! We’re looking for a Customer Services Specialist that prioritises customer satisfaction, and is committed to delivering first class, friendly and personal support to our rapidly growing customer base.
Key tasks:
• Handling complex customer inquiries by phone, by email and online with finesse
• Relaying information accurately from Customer to Supplier and vice versa
• Turning negative customer complaints into positive outcomes
• Quoting customers and processing their orders
• Ensuring that customers fully understand how brilliant our services are
The ideal candidate will be:
• Amazing at multi-tasking and an outstanding communicator
• Able to remain patient and friendly when under pressure
• Able to handle stressful situations with ease
• A proficient communicator in English (we are an international company and you will be required to communicate in English daily)
What we offer:
• Vibrant and positive working environment
• The opportunity to play a key role in a rapidly growing company
• A team where your opinion really matters
ALLPACKA.ro este o firmă specializată în livrarea naţională și internaţională a coletelor, la prețuri accesibile pentru orice client, persoana fizica sau juridica.
Clienţii ALLPACKA.ro pot compara prețurile de livrare de la companii de curierat rapid de renume mondial (UPS, DPD, GLS, TCE, GEBRUDER WEISS) şi plasa comenzi online foarte simplu, pentru livrări atât pe teritoriul României, cât şi în peste alte 200 de ţări, cu doar câteva click-uri.
Se pot face, astfel, economii cu până la până la 50%, pentru că prin gruparea tuturor expedierilor clienților noștri, avem mari reduceri de la partenerii prin care se realizează expedierile. Apoi transferăm aceste discounturi către clienti, oferindu-le garantia că întotdeauna obțin cea mai bună ofertă.