Job expirat
- Resolves customer questions, complaints and requests via telephone.
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Perform customer verifications
- Manage customers' accounts
-Offers customer support using different software applications.
- Record details of actions taken
- CGS offers training sessions for each new member of the team
- Attactive salary package
- Competitive environment and young team
- Students or graduates.
- Proficiency in English
- Very good computer literacy
- Available to work afternoon and night shift, Full time schedule
- Able to meet results as requested by management and prove to be a client oriented person.
- Attention to detail and accuracy
- Problem analysis and problem-solving
- Interpersonal skills
- Adaptability
- Initiative
- Proactive
- Listening skills
- Experience in related fields Customer Care, but not mandatory.
CGS Incorporated este leader pe piata contact center din Romania si una dintre cele mai mari companii de acest gen din lume.
www.cgsinc.com / www.cgsinc.ro
