Job expirat
The position involves taking/making calls in French and English, writing emails and informing the customers according to the data in the system.
As a Dispatch Center Operator, your task will be:
- to handle our clients' calls in an effective and pleasant way, with complete professionalism, with courtesy and accuracy, meeting service quality standards;
- to receive, register and process customer’s requests and complaints in accordance with the specific working instructions.
Key skills are:
- excellent French language, both speaking and writing
- excellent English language, both speaking and writing
- very good communication skills, multi-tasking ability, results-oriented;
- customer oriented;
- team player;
- flexibility, reliability, dedication;
- ready for learning new things and bringing an own contribution to the team.
Why AXWAY?
This is what our candidates can expect from us if they choose to join our team:
-Career development:
Employee career development is one of Axway’s major company values; and we are deeply committed to helping them leverage the promotion and job mobility opportunities that are right for them.
In addition, Axway’s global presence creates opportunities for geographical mobility both within Axway subsidiaries.
-A competitive remuneration package and real benefits
-A future and a potential for growth in an international company
-A very friendly working environment with experienced professionals
-Get challenged with important tasks so they can show their full potential and obtain new skills
-Working time that can be flexible when needed
-More paid vacation
-Open office space with various entertainment games – table tennis, drums, sports and more!
SOPRA GROUP, one of the European leaders on the IT market (consulting and services), is a valuable partner for companies in the new information era.
Developed as part of SOPRA GROUP, Axway is the Business Interaction Networks company. We are the only provider in the market today to manage, run, secure, and monitor all your business interactions ??? emails, files, messages, services, events, and processes. Spanning all industries, over 11,000 organizations in more than 100 countries depend on Axway???s proven breadth of services and layers of governance to build and improve value chain efficiency, regulatory compliance and quality of service.
Axway enables enterprises to adapt and respond to rapidly changing market conditions, including burgeoning regulatory compliance, globalization, industry standards & protocols and service level agreements. Our breadth of technology paired with our depth of governance capabilities speeds and secures business interactions, both within and outside the enterprise, by optimizing the way information is moved, managed and protected. Powered by Axway Synchrony??? ??? a multi-enterprise service-oriented framework ??? Axway enables customers to integrate and complement their existing infrastructures using a ???start anywhere, use anything??? service model.
Axway's comprehensive offerings include business-to-business (B2B) integration, managed file transfer, email and identity security, enterprise application integration, business process management and track & trace solutions. Additionally, Axway has deep expertise and a proven track record serving a number of industries, including Financial Services, Automotive, Manufacturing, Consumer Packaged Goods, Retail, Healthcare, Life Sciences, Technology, Transportation & Logistics, Government & Public Sector and more.
Our products and solutions can be deployed and managed through a variety of delivery channels, including software, on-premise appliances, SaaS, Hosted, and VMWare.
And Axway provides exceptional professional services and managed services that enable enterprises to rapidly assess, deploy, and configure solutions that meet business and legacy infrastructure requirements.
