Do you speak Dutch, Danish, Finnish or Norwegian? Join our team!

RESPONSABILITATI

As financial Officer you will:
Open incomming scanned invoices in work flow tools
Check the supplier Data and details in the ERP system
Sort invvoices ( according to Criteria: Document type ; purchase order ; branch or HQ )
Communicate and clarificate with suppliers/customers
Send invoices back to suppliers
Create , account and send mutual invoices to the customers/ group companies
Create customised customer statements and send to customers. follow up with customers and requests for payments.
Receive and respond to customers regarding problems with invoicing and other queries.

As Customer Service Agent you will :

Process and book purchasing requisitions , purchase orders , materials , catalogues , delivery notes , goods receipts, and other procurement documents.
Answer suppliers'requests and purchasing hotline
Taking calls
Handling Emails
Document cases for each incident , handle cases meeeting SLAs ( customer requirements) , follow up case status
Sharing knowledge case with the team
Creating SOPs
Training new members and cross-training existing members
Attending training sessions
Administrative work for Helpdesk needs
arranging working schedule with colleagues flexibly ,according to bussiness needs .

CERINTE

DESCRIEREA FIRMEI

Genpact is a global organization with processes in Europe providing high quality business services for various GE businesses as well as large multinational organizations.
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide. Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India, China, Hungary, Romania, the United States, Mexico, and Poland.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services. We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.