Job expirat
Your tasks
•Perform functional and basic technical analysis on the assigned support tickets and handle the communication with the users;
•Ensure good understanding of the Business flows (procurement, accounting, financial reporting, treasury) and of the integrated IT system;
•Collaborate closely with the technical analysts in order to identify the best solution for the bug corrections/developments in the requested deadlines;
•Create working procedures, build-up knowledge databases and functional documentation;
•Provide trainings for the key and final users, providing a global vision of an integrated system;
•Create SQL inquiries and request data updates in the database;
•Perform regular system monitoring and data clean-up activities;
Your profile:
Essential skills:
•University graduate
•Work experience of at least two years within an Accounting / ERP Customer Support department and previous experience in IT;
•SQL/ Oracle databases knowledge;
•Knowledge of Finance and Accounting;
•Excellent written and oral knowledge of English.
Desirable personal skills:
•Innovative;
•Able to assimilate business changes and incorporate them in the IT systems;
•Sense of humor, positive approach and team-work orientation;
•Enthusiasms for learning new technologies
We offer:
We have salaries to motivate you, bonuses for your performances, medical services to keep you safe and sound, meal tickets to use them wherever you want and free access to relaxing and fitness room.
But most of all, we guarantee you’ll enjoy our atmosphere and working environment.
Ubisoft is one of the leading publishers of game software worldwide.
The industry definition of publisher includes three core activities: development (i.e. the creation of game software), publishing (i.e. the acquisition of rights to games and of external licenses as well as product marketing) and distribution (i.e. the physical delivery of the final product to all types of retailers).
Since it was founded in 1986, Ubisoft has gradually and successfully integrated these three core activities. The company now has development teams of exceptional quality, acknowledged expertise in marketing and global distribution channels, with offices in 22 different countries.
Around 2.000 employees all work toward a common goal: the creation of high-quality games for a growing and increasingly demanding audience of gamers.
