Job expirat
• Monitor servers and applications performance and availability and respond accordingly through service requests
• Event Management (analyze alerts and logs)
• Following pre-defined procedures and documentation to aid timely task resolution
• Provide metrics for capacity management purposes
• Batch execution
• Create and update reports
• Assists in the development of new environmental monitoring procedures, protocols
• Event management and first level support of incidents
• Tracking of tickets
• Tracking of deployments
• Moderation of technicial confernces (major incidents) & escalation management
• Availability to work in shifts (service is 24x7)
• Proficient in relevant computer applications (Internet explorer, Outlook, Microsoft Office);
• Technical background & university
• Verbal and written communication skills
• Organizational skills (organizing and leading meetings regarding major issues)
• Fluent German, Advanced English
• Event handling, Incident management skills
• Problem solving and analysis skills
It’s an advantage to have:
• Experience with Nagios, HPOV, Cacti
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
Accenture is one of the world’s leading companies providing consulting, technology and outsourcing services, with approximately 289,000 people serving clients in more than 120 countries. We work with our clients to help them find ways to become more successful in every part of their business, from strategic planning to day-to-day operations. We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and our Facebook page https://www.facebook.com/accentureinromania.
