Job expirat
If you are one of those with passion for IT, who enjoys finding, solving and implementing new ways of doing business through revolutionary software:
First, take a look!
We are searching for a Help Desk Officer!
Do you want to start a career in a business environment which will offer you the chance to become an IT specialist? Do you have experience in similar activities? Do you consider yourself to be a good professional? Do you have strong customer service skills?
Then, GIVE IT A TRY!
It is easy to become one of us.
Are you curios to know what you have to do?
YOU WILL:
-> Support internal customers with various software and hardware issues via phone and not only, primarily focusing on application and hardware issues.
-> Receive, monitor, and process trouble tickets (requests) from internal customers
-> Be responsible for basic troubleshooting for the operating system, network connectivity, standard applications, and proprietary applications.
-> Perform network and desktop deployment execution and basic administrative tasks.
-> Provide limited one on one desk side training for customers requiring assistance on standard software applications and/or IT equipment.
-> Manage the relationship with related service providers;
Interested to find what we are searching for?
IT’S GREAT TO HAVE:
• University degree;
• Experience in installing, configuring, upgrading and repairing Windows XP Professional, desktop and laptops, MS networking technologies, MS Office Suite;
• Very good organization of work;
• Strong customer service skills;
• Strong documentation skills, problem solving skills and project follow up;
• Good verbal & communication skills;
• English language, good level;
• Driving license - B category;
We’ll provide you an environment where you can fulfill your career, having the chance to develop together with a good team of specialists.
Danone is a Fortune 500 company and one of the most successful healthy food companies in the world.
Its mission is to bring health through tasty, nutritious and affordable food and beverage products to as many people as possible. Fulfilling this mission is a major contributor to Danone’s continuous fast growth.
With 160 plants and around 80,000 employees, Danone has a presence in all five continents and over 120 countries. In 2008, Danone recorded € 15.2 billion sales. Danone enjoys leading positions on healthy food in four businesses: fresh dairy products (n°1 worldwide), waters (n° 2 on the packaged water market), baby nutrition (n°2 worldwide) and medical nutrition.
Present in Romania since 1997, DANONE Romania is the leader on the fresh dairy products market; has one Fresh Dairy Plant in Bucharest and around 700 employees in all functions, all over the country.
Since its founding, Danone Romania has demonstrated an ongoing commitment to people and to fair employment practices. Danone Romania believes that the diverse work force helps the company realize its full potential.
Danone Romania does not discriminate against any employee or applicant for employment because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability or age.
