Job expirat
• Helpdesk technicians support end user in day by day operations with specific applications
• Take in charge calls and emails, create incidents and collect information applying check list
• Classify requests and give initial support
• Support for account issues (password reset, email notification)
• Research of required information using available resources, user guides and match complaints with known errors and problems
• Support in using application functionalities, identification of possible workaround
Accenture Technology Solutions is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer. Our international reach also means you could have the opportunity to be part of a truly global organization of smart, technically-minded people and work with dynamic clients in countries all over the world.
• Fluency in Italian
• Proficient in relevant computer applications (Internet Explorer, Outlook usage, Microsoft Office)
• Knowledge in Microsoft Server relevant roles and networking
• Basic knowledge about server editions of Microsoft Windows
• Networking Basics
• Team player
• Verbal and written communication skills
• Listening skills
• Problem solving and analysis
• Customer service orientation
Nice to have:
• Microsoft Windows operating system troubleshooting skills
• Basic knowledge of SQL, Active Directory, DHCP, DNS
• Permanent employment contract
• Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym (optional)
• Challenging job in a professional and multinational environment
• Opportunity to gain skills, knowledge and experience, together with highly marketable specialists
• Opportunity to work with Global TOP Clients on large projects
• Dynamic, international working environment
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
Accenture is one of the world’s leading companies providing consulting, technology and outsourcing services, with approximately 289,000 people serving clients in more than 120 countries. We work with our clients to help them find ways to become more successful in every part of their business, from strategic planning to day-to-day operations. We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and our Facebook page https://www.facebook.com/accentureinromania.
