Job expirat
On HR Helpdesk :
- Provide end to end HR query resolution to all defined stakeholders
- Logging 100% of the queries in the CRM tool
- Coordinate with all internal stakeholder to ensure issue resolution
- Communicating with the query initiator on status until issue closure.
On HR services:
- On boarding new employees to client by creating offer letters, employment contracts and new starter packs.
- Processing employee salary increases, Management Awards, allowances etc
- Maintaining HR Oracle database, ensuring highest standards of completeness and accuracy
- Supporting Recruitment by posting jobs and managing responses to candidates
- Coordination and payment of invoices on internal system.
- Coordinating Employee Benefits -Medical Plan, Long Term Disability Scheme, Pension Plan, Personal Accident Insurance, Employee Assistance Program.
- Creating and updating employee Personnel files in accordance with Data Privacy Regulations.
- Handling employee and HR Manager queries in a timely and effective manner
- Fluency in English
- In-depth knowledge of key HR processes and procedures
- High levels of customer focus
- Good IT skills including Excel, Word and preferably Oracle HR
- Ability to prioritize multiple tasks and work to deadlines
- Attention to detail
- Ability to work with a remote client base and provide accurate and up to date HR information when requested.
- Demonstrated team player
- Previous HR Admin experience will be considered a plus
Take giant footsteps!
Discover there are no such things as limits with an exciting career at Genpact.
Genpact is a leader in the globalization of services and technology and a pioneer in managing business processes for companies around the world. We are involved in areas like Accounting, Customer Relationship Management, Procurement and Supply Chain, Banking, Insurance, Analytics, IT Infrastructure and Software services.
Genpact has over 60,000 employees around the world and we are well known for being a company of choice both for our customers and our employees.
In today’s volatile world, organizations and individuals need to drive innovative solutions to capture opportunities when they occur. We call those organizations who are effective in diverse markets and are alert to evolving stakeholder requirements Intelligent Enterprises.
At Genpact we are always searching for the best and brightest to join us, to deliver the highest standards of service and execution to some of the most successful companies in the world.
