Job expirat
- Investigating, instructing, processing or verifying corrections for any kind of operational errors related to customers accounts(both in RON and foreign currency) for payments, loans, FX and other transactions.
- Responsible for prompt, correct and complete answers to specific clients’ inquiries related to expected incoming funds, investigation issues, missing documents, SWIFT correspondence.
- University degree (economic background, preferably);
- Senior level of experience in banking (preferable experience in banking operations);
- Strong communication skills (both oral and written communication in Romanian and English);
- Well organised, self-disciplined, customer focused, problem solving skills;
- Positive personality, good interpersonal skills;
- Self – motivated, interested in self – development;
ING Romania is part of ING Group, international financial institution of Dutch origin, offering banking, insurance and asset management services to 60 million clients in 50 countries, through its 112,000 employees. ING Romania covers 62 cities through its bank branches and life insurance agencies and employs about 900 full-time staff, also benefiting from a network of 2,000 life insurance consultants. In 2004, ING celebrated 10 years of presence on the Romanian market, being the first international bank to open a branch after 1989. ING is dedicated to deliver financial services valued by clients. We can only achieve this mission through our people. This is why we put a continuous effort in recognising and attracting talent and further developing our human capital. ING core values represent the fundamental beliefs and the basics of our way of doing business: Integrity, Entrepreneurship, Professionalism, Responsiveness and Teamwork. We try to identify them in each and every employee