Job expirat
The role: IT Compliance Senior Analyst (Functional Senior Analyst)
Purpose of role:
Responsible for activities involving compliance with applicable requirements (corporate as well as regulatory) and quality assurance of IT outsourcing services
Primary duties & responsibilities:
* Participates in Corporate, Customer, Third Party and Regulatory audits of services provided by ITO Germany including preparation of ITO Germany responses and tracking of remediation activities
* Administers policies and guidelines as well as the IT governance and control framework
* Conducts audits and reviews/analyses data and documentation
* Manages continuous improvement of services, processes and documentation
* Assists in the development of a Quality Management System that meets business and regulatory requirements
* Develops and implements process improvement efforts and influences cross-functional efforts
* Develops and manages processes related to areas such as document management, ISO standards, ITIL, internal audit, external audit and QM
* Assists in the development and documentation of systematic approaches for assuring compliance as well as high quality services
* Trains staff in implemented and documented processes, risk and quality management
* All other duties assigned
Scope of role:
* Leads compliance activities during transition, ongoing data centre management, change management
* Liaises with the customer’s compliance analysts to ensure and prove Xerox Services are compliant and meet customer requirements
* Develops and implements systematic approaches to assure compliance to business and regulatory requirements as well as service quality
* Develops and implements compliance or quality management (QM) programs and initiatives
* Identifies potential information security vulnerabilities and develops and implements solutions to mitigate risks and enhance system security
* Requires in-depth knowledge and expertise
* Uses best practices and knowledge of business issues to improve services
* Solves complex problems; takes a broad perspective to identify solutions
* Achieves assigned tasks and objectives with limited degree of supervision
* Degree in relevant subject
* Minimum 3 years experience in quality and / or compliance management incl. audit experience
* Certifications in ISO xxxx, ISAE xxxx and / or LSS are desirable
* fluent writing and speaking skills German and English
* strong MS Office application skills
* in-depth knowledge on control systems like COBIT
* demonstrates strong personal integrity and high ethical standards
* good analytical skills
* ability to involve various functions and hierarchy levels internally and externally, assertiveness
* enthusiastic team player with experience of working in a virtual, multicultural environment
* Proven ability to work result-oriented and plan related actions independently
* keeps calm and maintains professional approach even under pressure
* Willingness to travel (approx. 25% of time)
* Willingness to learn and adaptability
We are looking to fill this position as soon as possible. Please apply only in the nature specified.
We thank everyone for applying, however only successful candidates will be contacted for an interview.
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
