Job expirat
As a System Administrator IT Helpdesk you will log, manage and solve incidents and service request of our internal customer, at software and hardware level. You will make hardware and software acquisitions, following the internal procedures.
As an IT Helpdesk at Avira you will:
- Perform 1st-/2nd level support of our internal customers
- Take care of administration and enhancement of the entire client-, printing and mobile device infrastructure
- Plan and execute hard-/software rollouts
- Supervise external IT service providers (acquisition, warranty claims)
- Maintain the network at physical level (cabling)
You:
Are experienced in working as an IT Helpdesk administrator in 1st and/or 2nd level support
Have excellent diagnostic and troubleshooting skills
Have excellent jnowledge of Windows operating systems (Windows 7/8) and Office products
Have ideally knowledge of Mac/Linux operating systems (beginner level)
Have good communication skills and also very social skills
Are a team player
Are fluent in written and spoken English
Have the ability to quickly acquire new skills
Located in Bucharest - Romania, Avira was founded in 2004 by a dynamic core of security experts who is committed to the following values: security ethics, professional attitude, open spirit, pride and respect. These principles are meant to stand at the base of any long term
collaboration and partnership that Avira Soft will undertake.
Avira Soft gathered a team of more than 50 dynamic professionals who are permanently collaborating with the experimented specialists of Avira GmbH , Germany. We are a dynamic and creative team and our purpose is to produce high quality software.
We also impose some requirements for our candidates: creativity, technical knowledge, team working capabilities and the ability to finish the job on time.
