Job expirat
Manages a large IT project portfolio involving multiple service functions leveraged across single / multiple sites.
Projects require coordinating services across one or more Perot Systems leveraged delivery organizations. Typically local operations but may include some global elements in service delivery.
Shall be responsible for developing / participating & monitoring IT operation budget.
Manages the customer relationship: participating as a member of the local executive management team at assigned site . Interacts with executive team and Delivery Managers to understand site business practices and provide IT direction, strategy, problem resolution and performance monitoring and reporting.
Participates in the development and execution of task orders to support facility and client business needs.
Develops governance models for projects and programs and applies best practices methodologies, processes and tools in areas of project management, crisis management, and leveraged delivery model operational practices.
Monitors SLA performance and conducts reviews of Perot service delivery with Account / Delivery leaders; identifies opportunities for improvement and collaborates with enterprise teams in developing and implementing plans/processes to resolve issues and ensure the quality delivery of all IT services at the site.
Influences and directs IT decision making with the Regional management and enterprise IT teams.
Provides associate leadership to assigned staff at Site.
Shall be ensuring Delivery to various account supported from sites by participating in following activities
- Tracking of vacation, sick, time off for assigned Team Members
- Reporting Weekly and monthly reports like Governance Report for Site, Weekly Status Report to GFM
- Mentoring tower leads to ensure they understand PSC best practices
- Tracking of time and Efforts for Team Members to ensure associates are following their shift timings.
- Working on Local Policies Work Like Shift Allowance and Shift Roasters etc.
University graduate
Minimum 8-10 years IT Operational experience;
Minimum 5 years managerial experience;
Excellent English Skills;
ITIL Foundation Certification;
Project Management skills;
Excellent communication skills;
Excellent client interfacing skills and professional demeanor;
Financial understanding.
Perot Systems offers you:
- the chance to join a large, internationally recognised, company with the scope to allow you to develop your IT career and help you to realise your full potential;
- professional, but friendly work environment;
- training and career development opportunities;
- access to latest technologies and large (enterprise) US/ Europe based customers;
Please submit your CV in English to Romania@ps.net
perotsystems™ is a global provider of technology-based business solutions, offering a full array of services that support business strategies and facilitate improvements for customers in selected industries and the government sector. Perot Systems is a Fortune 1000 corporation with more than 23,000 employees and 2007 revenues of $2.6 billion.
Perot Systems is a team of knowledgeable, skilled professionals. At more than 140 locations in 30 countries worldwide, Perot Systems associates collaborate with customers to envision, design, and deliver technology-based business solutions that help organizations achieve their goals and sustain success. Our associates include leaders in the transformation of the healthcare industry, seasoned experts in commercial markets and the government sector, recognized authorities in business reengineering and management, and specialists in technologies ranging from legacy applications and infrastructure to evolving wireless solutions.
We expect our associates to operate in an honest and ethical manner, with a consistently high standard of integrity in all relationships with customers, partners, governments, the general public, and other associates.
What We Do
We provide industry-specific consultative services and technology-based business solutions:
Infrastructure Solutions: Utility Computing, Enterprise Computing, IP Communications (Telephony, Data and Video), ITIL-Based Service Management, Network Engineering and Management, Workspace Management, Middleware, Full-Service Messaging, Information Assurance, Business Continuity
Consulting Solutions: Business Architecture, Business-Aligned IT Strategy, Transformation , Leadership, Sourcing Strategy, Enterprise Solutions -- SAP, Oracle, PeopleSoft, Systems and Applications Architecture, Custom Systems/Components Integration, Service-Oriented Architecture, Portals, Business Intelligence, Data Warehousing, Business Process Management, Integration of On-Site, On-Shore, Near-Shore, and Offshore Applications Teams, Research and Executive Education
Application Solutions: Enterprise Architecture Design and Implementation, Technology Evaluation and Selection, Application Portfolio Assessments, ADM Outsourcing, Custom Application Development (J2EE, .NET), Product Engineering Services, 24x7 Application Management, Legacy Modernization and Reengineering, SOA and Web Services-Based Enterprise Integration, Application and Data Migration (Porting, Upgrade), Independent Verification and Validation, Performance and Load Testing, Business Intelligence and Data Warehousing Services
Business Process Solutions: Business Process Outsourcing, Finance and Accounting, Financial System Services, Front-End Processing (Mailroom and Imaging), Claims and Encounter Processing, Revenue Cycle Management, Procure-to-Pay and Order-to-Cash Programs, Operations and Maintenance, Lifecycle Management Programs, Contact Center, Quality Assurance Programs (ISO, CMMI, Six Sigma, and Others), Engineering Support, Marine Engineering and Environmental Solutions
For more information on Perot Systems visit our website at www.perotsystems.com