Job expirat
Thales is a global technology leader for the Aerospace, Transport, Defence and Security markets. With 61,000 employees in 56 countries, Thales reported sales of €13 billion in 2014.
IT SUPPORT ENGINEER
Short task description
• Administer core infrastructure services/servers and network: AD, DHCP, DNS, email
• Virtual Center management, SAN/NAS administration
• Patch management (WSUS, SCCM), remote assistance
• Work with different web based platforms (log mgmt, inventory, antivirus server, monitoring etc).
• Debug and diagnostic moderate difficulty incidents, network issues, requests (level 1-2 support)
• Solve, escalate and follow-up users requests (via tickets, email, phone).
Education: technical degree or IT certifications Requested technical competence:
• Solid knowledge of Windows OS desktops internals and good knowledge of MS servers (install, configure and troubleshoot); Linux is a plus
• Experience with Active Directory Services (GPO, ACL), DNS servers, DHCP servers, MS Exchange
concepts, SCCM/WSUS, comfortable with scripting (WScript, VBA/VBS/JS, batch, Powershell)
• Good networking skills and knowledge (mainly CISCO CLI, switching, VLANs, ACLs, port security, debugging, basic routing etc), RADIUS (AAA)
• Familiar with protocols: SNMP, DNS, DHCP, SMTP, SFTP, SSH, Telnet etc; ability to work with Wireshark
• Experience with hypervisors (mainly VMware), storage platforms (EMC) and servers (Dell)
• Familiar with monitoring platforms (Nagios/Centreon/Zenoss/Zabbix) and inventory systems (OCS, Spiceworks), log management (Splunk, Snare)
Would be an advantage having working experience with NAC, IDS, IPS platforms, backup systems (ComVault/Bacula)
THALES CORPORATION is a global leader in critical information systems serving defense, aerospace and security markets. The company s civil and military businesses develop in parallel to serve a single objective: the security of people, property and nations. We mark our presence in 50 countries with more than 70 000 employees.
The new Security Solutions & Services Division, operational since 5 January 2007, combines the businesses of THALES s former Security and Services divisions with those of Alcatel-Lucent s Transport Systems Division and Integration & Services Division. The new division makes THALES a world leader in transport and security markets. Our security solutions and services activities around the world now generate revenues of about 3.2 billion euros, with a 20,000 employees in 35 countries.
THALES Rail Signalling Solutions is a strategic part of the Security Solutions & Services Division and it is a worldwide leader in vital railway applications. THALES is positioned as a signalling specialist and shapes the signalling industry with worldwide leading positions: ETCS, Electronic Interlocking and Communications-Based Train Control solutions.
