Job expirat
The IT Technician will provide technical assistance and support for our client companies and maintain a high level of customer satisfaction.
Responsibilities
Technical assistance via the phone (helpdesk), remote or onsite, for the company’s customers;
Troubleshoots hardware, software and network related issues;
Maintains the service delivery level within the agreed SLAs;
Provides onsite and remote technical support for the customers
Participates in infrastructure projects.
Good understanding of computer systems, operating sistems, features and integration capabilities;
Experience in software installation and maintenance;
Experience in helpdesk activities (user support);
Experience in hardware and software troubleshooting of IT equipments (PC, peripherals etc);
Good understanding of networking fundamentals;
Available for working in shifts (including night shifts and week-end);
Available and willing to travel;
Driving licence: B;
English language, advanced level;
Customer oriented, hands-on, practical character, able to manage multiple tasks or projects.
ACROM® Romanian company specialized in providing professional IT services and solutions for local and international business market.
Innovation, teamwork, positive attitude, creativity, customer focus and professionalism are some of the values we seek in every member of ACROM team. If you find yourself in the above description, we invite you to join us!
Write us at: hr@acrom.ro, if any of the positions listed here suits you.
