Job expirat
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Location: Cluj, Romania
Salary: 8000 ¿¿¿ 10000 Ron/ Gross/Month
Start date: ASAP
Experience required: 3-4 years
Category: Managerial, Management, IT
Subcategory: IT, Management
Type: Full time, Permanent
Work Permit: EU Nationality/EU Work Permit Required
MG International
We are one of the best recruiting centers in Europe for providing potential candidates to various global clients successfully for the past 10 years. Our client is a pioneer in managing business processes for companies around the world with more than 35 operation centers in 12 countries with a constantly growing team in Romania since Sept ¿¿¿05.
Candidate requirements:
¿¿¿ Degree in Economics / Business/ IT.
¿¿¿ Min. 3-4 yrs experience supporting ERP applications/ IT Infrastructure.
¿¿¿ Knowledge of voice solutions (PBX, Call flow, ACD).
¿¿¿ Understanding of network components (LAN, WAN, Firewall, Router, Switch, MPLS)
¿¿¿ Can do attitude.
¿¿¿ English fluency.
Responsibilities:
a. Support various process transitions end to end from client environment via single point of contact for IT.
b. Cover end-to-end IT aspects by participating in RFP, solution identification discussions via the actual process transition till go-live / handover to IT operations team.
c. Work with business leaders to understand their needs and suggest solutions.
d. Document implemented systems and processes.
e. Plan, lead and cooperate with IT improvement projects after go-live during the process transition.
f. Follow-up and intervene in problem resolution.
g. Keep contacts with vendors and service providers.
h. Deploy monitoring tools to ensure proactive prevention against system failures.
i. Work on standardization with customers in a heterogeneous environment
j. Report to Europe IT Solutioning Leader.
For more information, contact Magdalena at 00353 1 894 3007 or send email to mariag[at]meghengroup.ie. APPLY NOW.
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Meghen Group is the leading global expert in contact center recruitment. With over 10 years experience of recruiting roles for Some of the largest global leaders, throughout Europe, WE understand the Needs of the Markets in Which WE operated.