Job expirat
Partner Operational support
• Monitor Partner certification and other training course exam data;
• Tracking and reporting of Partner activities, which may include direct contact with partners;
• Ensuring the partner management team has the reports and analysis to support key partner decision making;
• Prepare and distribute weekly, monthly and quarterly reports as scheduled;
• Support and develop scalability and automation for various tracking and reporting processes using SalesForce, Excel and other programs (e.g., pipeline, contract performance, etc;
• Help to maintain Partner Support Portal.
Go Live reporting
• Monthly consolidation, creation and publication of project go live reporting;
• Create and publish end to end processes to ensure adherence to best practice;
• Monitor go live data against prior periods (Quarter on Quarter, Year on Year).
Sales Operations
• Monitor quality of data in Salesforce for Productised & Training deals owned by CS staff, report on exceptions;
• Produce regular sales reports showing key metrics and trends on closed deals and pipeline growth;
• Manage repository of CS sales and sales support materials including maintenance of XPS price list.
Operational Communication Support
• Help with design, consistency and update of Centre of Excellence sites on intranet and Partner Portal;
• Update all intranet sites with “rolling news” and regular stories / articles;
• Maintenance of document repositories for Productised / Expert Services deliverable documents from client assignments;
• Help with design, consistency and update of Governance / Off Shore Services on uni-T and Partner Portal;
• Update all CS uni-T sites with “rolling news” and regular stories / articles;
• Maintenance of Governance & Off Shore services uni-T sites;
• Collation of CS Scorecard Decks from all relevant areas monthly;
• Adhoc BI reporting required by Central Governance.
• Tracking of competency profiles (skills matrix) and services resumes.
• Respond to inquiries from internal teams, as required.
• Provide ad hoc reports and analysis as directed by operations manager.
• Educational & Proficiency level: Minimum 3 years of experience in Software industry related position;
• Languages: a good command of the English language which needs to be spoken clearly;
• Communication: Demonstrated excellent written communication in English;
• Technical knowledge: Microsoft, Excel (Expert level) , Word, Power Point, Visio;
• Time management: Excellent time management and multitasking/prioritization skills.
• The opportunity to develop a career within a stable multinational environment
• Motivating salary
• Meal tickets
• Medical insurance
• Relaxation room (pool table/ ping pong, board games)
• 25 days Annual Vacation
• Dynamic, young and enthusiastic team
Do you want to be part of an international team, with a dynamic work environment, more than 4,000 employees across the world, professionalism, commitment to technical excellence and client service?
Founded in 1993 and listed on the Swiss Stock Exchange, Temenos Group AG is the market leading provider of banking software systems to retail, corporate, universal, private, Islamic and microfinance & community banks. Headquartered in Geneva with 64 offices worldwide, Temenos serves over 1,200 financial institutions in more than 125 countries across the world.
For more information please visit www.temenos.com.
