Job expirat
To achieve high quality customer satisfaction by providing professional support and understanding customer’s needs, thus contributing to the development of the business.
• Daily manual calls to past due customers
• Be logged into the predictive dialer system and be available for incoming answered calls
• Bring back the past due clients and advertise the products of the company
• Follow up and approve with new accounts referred by overdue customers daily
• Maintain e-mail communication between the company and overdue customers
• Be logged in dialer application and be available for calls from the inbound queue
• Handle any other tasks provided by the supervisor
• Daily reporting& updating of the accounts
• Assists in billing and invoicing customers
• Willing to work in afternoon and night shifts.
Competencies:
• Core:
• English very good, both writing and speaking
• Persuasive and determined
• Ability to meet deadlines
• Essential: Very good communication skills (speaking and writing)
• Cultural: Customer Focus, Results orientated, integrity
Required Skills/Experience:
• Experience in financial field and/or Customer Service:6 months ;
• Basic Excel Knowledge;
Academic/Educational Requirements: University graduate or student
Nobel is a Worldwide Telecommunications Service Provider. The company has a history of expansion and profitable growth of over a period of 7 years and is well positioned for future success. Nobel offers the largest selection of prepaid and post-paid international products and services with superior connectivity to and from countries around the globe. As a leading facilities-based carrier, Nobel provides extensive communication solutions to customers around the world, with it is our proprietary network.
