Job expirat
• Technology transition management
• Support quality program implementation (eg: BPO Blueprint , ISO27000)
• IT Financial management – BPO deal technology cost optimization, IT budget preparation and cost recovery
• Plan and execute BCP drills
• Service Management to existing clients
• Point of contact for escalation of Operational issues in IT and resolve the same by working with the Client IT and DCN ISU Operations team
• Handling Client and external audits by working along with deal team and IT Operations team in Bucharest Delivery Center.
• University degree in a informatics
• Fluency in English
• 3-5 years of overall experience in IT infrastructure Management / IT solutions organization, well-versed with Customer Relationship Management, Business Development.
• Good communication and presentation skills
• Customer Relationship management
• Good Business & Commercial acumen.
• Broad knowledge about Networks, IT security and other related areas.
• Knowledge of Managed Services, Hardware and related areas.
• Networking – LAN/ WAN, VPN, IT security, networking/ IT Solution architecting for projects.
Accenture is a global management consulting, technology services and outsourcing company. With more than 181,000 people serving clients in over 120 countries, the company generated net revenues of US$23.39 billion for the fiscal year ended Aug. 31, 2008. Its home page is www.accenture.com
Our clients are some of the world\'s most dynamic organizations - 96 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500. Committed to deliver innovation, we help them find the ways to become more successful in every part of their business from strategic planning to day-to-day operations.
Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.
Choose Accenture for a career where the variety of opportunities and challenges allows you to make a difference every day. A place where you can develop your potential and grow professionally, working alongside talented colleagues. The only place where you can learn from our unrivalled experience, while helping our global clients achieve high performance. If this is your idea of a typical working day, then Accenture is the place to be.
