Job expirat
• To control the status of network elements by using management systems;
• To follow the equipments’ manufacturer or internal procedures in case of notifications or alarms;
• To inform the concerned O&M departments/offices when their intervention is needed for outages clearing;
• To inform the hierarchical superiors and the Customer Care Department when the outages involve major network components;
• To offer assistance for Field Maintenance Teams and/or subcontractors for clearing hardware faults;
• To record all the information regarding the outages (description of the event, actions taken, implicated persons/ teams, timing, results) in Trouble Ticketing application;
• To carry out in a timely manner the work orders regarding the necessary changes in network’s elements configuration;
• To investigate and answer the complaints received from the Customer Care Department;
• To maintain and develop the applications tools used within Network Management Center.
• University degree in electronics, telecommunication or related fields;
• Technical experience in a similar position with a mobile telecommunication provider would be an advantage;
• Good knowledge of GSM technology;
• Experience on Huawei technology (CDMA/WCDMA) is an advantage;
• Good knowledge of English (both written and spoken) ;
• Microsoft Office suite and Internet using proficiency;
• Computer and networking knowledge;
• Good planning and decision making skills;
• Ability to work in multifunctional teams;
• Communication skills, especially with non-technical persons;
• Working in shifts, including night shifts;
• Working under pressure and stress tolerance.
COSMOTE Romania, member of the Greek-based COSMOTE Group, was launched in December 2005 with the purpose of making mobile telephony accessible to all Romanians. COSMOTE Romania is committed to changing the mobile communications landscape for the benefit of the Romanian consumer by offering competitive services at the most affordable and accessible tariffs. Sharing COSMOTE Greece corporate philosophy, COSMOTE Romania brings to the Romanian market the Group s vision, creativity, commitment and customer centric philosophy. COSMOTE today has the widest presence in South Eastern Europe in mobile telephony, offering its customers clear benefits, quality of service and value for money. COSMOTE Romania is committed to bringing the same level of satisfaction and success to the Romanian market. The company s management team consists of highly qualified experts from the mobile telecommunications industry and key executives from Greece and Romania instilling wealth of technical, commercial and brand development knowledge. COSMOTE Romania is one of the most active employers on the market, expanding its team by 50% from 400 in December 2005 to 600 at the end of August 2006. Under the slogan - Together We Grow- , COSMOTE Romania s employee philosophy is focused on combined professional development and company growth, teamwork, innovation and enthusiasm. For more information, please access www.cosmote.ro.
