Operations Specialist

IHM Total Consult

06-04-2022 | EXPIRA LA 06-04-2022

Job expirat

RESPONSABILITATI

What you’ll do:
• Utilize data to understand user behavior and areas for improvement in our marketplace dynamics;
• Comfortable to give a 30-seconds Uber elevator pitch to a stranger or cold-calling and able to communicate to different types of audiences and adapt your message. Moreover, in this role you would assist with local fleet relationships;
• Test and implement fleet tools that help partners with driver onboarding and fleet management;
• Work closely with the Country Ops Manager to find ways to make local operations run more smoothly. Become a project manager, monitor progress and continuously eliminate inefficiencies;
• Work with support teams and implement strategic solutions to improve driver & rider experience in your market;
• Take ownership for Uber’s growth in Romania and collaborate with Regional Operations Team to develop and execute Driver & Rider Channels initiatives. Support launching new cities;
• Test all new product features in the local context. Provide feedback to EMEA Central and CEE Central team members;
• Take action in the country to mitigate against crisis/emergency situations.


CERINTE

What you’ll need:
• Minimum 6 months of experience in Operations or project management role;
• Feel comfortable with data analytics tools (SQL is a requirement or a strong desire to learn is very welcomed);
• Enjoy translating deep dive analytics into tangible recommendations which fit into the country strategy;
• English and Romanian language proficiency;
• Ability to work independently, identify challenges and propose solutions;
• Prioritize high impact activities to keep projects moving forward;
• Ability to take initiative in a constantly-changing work environment (be an owner);
• Very strong communication and organizational skills;
• Business curiosity. You share your learning with your team and encourage others (and yourself) to take on new opportunities for further development;
• Great team player and proven collaboration & leadership skills.


BENEFICII OFERITE

We offer:
• Highly competitive salary;
• A fail-friendly environment that encourages learning and initiative.


DESCRIEREA FIRMEI

We are a Romanian company and since 2004 we have been managing to prove by our results that combining the professional experience with the seriousness and the involvement is the solution to build a durable relationship with our partners. The values that lead our activity: Team integrity in the relation with our clients, candidates and stakeholders; Continuous improvement of the quality and the efficiency of the fulfilled projects; Positive attitude 100% oriented towards the client.
We represent the main integrated HR services provider within Western Romania, our position being valued with 1st Prize awarded within the last 5 years by the National Chamber of Commerce.
Our clients, national and multinational companies that develop their activity in the country and abroad have remained faithful to the services we offer and together we have managed to develop and become better and better in what we do. Our clients come from various fields, such as: ENGINERRING/AUTOMOTIVE, IT&C, FMCG, SERVICE CENTER, SALES, LOGISTICS