Job expirat
- Managementul relaţiei cu partenerii si stakeholder-ii (conturi premium sau standard)
- Managementul escalărilor (escalări procese zilnice, escalări de produse, escalări referitoare la plată şi livrare/ logistică)
- Planificarea şi urmărirea comenzilor
- Suport pre-comanda
- Procesare date
- Coordonarea livrării/ logisticii (monitorizarea execuţiei), coordonarea slot-urilor de rezervare, managementul retragerii produselor)
- Asigurarea suportului operaţional zilnic prin telefon şi e-mail
• Vorbirea fluentă a limbilor engleza si poloneza
• Cunoştinţe de asistenţă vânzări/clienţi;
• Excelente abilităţi de comunicare (abilităţi de interogare şi de ascultare)
• Aptitudini generale de lucru cu computerul, experienţă în lucrul cu aplicatiile MS Office : Excel, Word şi PowerPoint;
• Cunostinte de procese (cereri, comenzi, lant de furnizare a serviciilor)
• Capacitate de analiză
• Orientare către client – ţine întotdeauna cont de client
• Abilitatea de a lucra sub presiune
APT RESOURCES & SERVICES SRL
“We care about people”
With 18 years of business experience, APT Group is a Romanian-American partnership strongly involved in bringing excellence to HR services. APT’s commitment and contribution to HR development is recognized and widely appreciated by the customers and HR practitioners. Our portfolio covers the whole area of HR activities, quality being the common factor for the full range of APT services. Through transparency, integrity and honesty, we gain our partners’ trust and long-term business relationships. This makes us different!
We believe in people’s development and support those in search for a career path by inspiring them and helping to take the best option. If you are looking for such, visit our website and leave your details.
APT RESOURCES & SERVICES SRL
·Romania, Bucharest, 1st district, 67 Constantin Dobrogeanu Gherea Blvd, room 1,
·Headquarter: Romania, Bucharest, 1st district, 82 Clucerului St, bldg B2,
·No. ORCB J40/26889/1994, CUI RO 6646907
·Subscribed and paid-up share capital: 18.000 Lei
·Temporary Work Agent Authorization no: Series B 0000012 / 11.11.2005 issued by Ministry of Labor, Family and Social Protection – extended to unlimited,
·Personal Data Operator no: 18638
·National Registry of Authorized Temporary Work Agent no: 7
·Tel: 00 40 21 222 13 03, Fax: 00 40 21 222 13 04
· E-mail: office@apt.ro, Web: www.apt.ro
