10-09-2015 | EXPIRA LA 10-10-2015
Job expirat
RESPONSIBILITIES:
• Act as primary point of contact to accept material orders from customers
• Answer customer inquiries and effectively communicate the processes and procedures for clear understanding;
• Process customer material return requests according to standard procedures;
• Review order requests against defined set of requirements to determine compliance
• Make entries of orders into SAP system against specified timeframes as per company procedures
• Consistently monitor pending and open order requests to follow-up and resolve issues with inter-functional departments such as finance, pricing, schedulers, procurement buyers and sales teams;
• Initiate escalation process for problem resolution or short turnaround timeframe requests;
• Assess accuracy of process documentation and propose corrections;
• Support sales efforts on any special projects as directed by sales operations management.
REQUIREMENTS:
• University graduate
• German fluent/advanced level
• English Fluent/advanced level
• Previous work experience in a customer focus environment
• Working knowledge of SAP or similar
OFFER:
• Excellent career opportunity, training and development in a growing and multicultural organisation.
• Excellent salary package, dynamic work environment.
Although we welcome all applications, only the suitable candidates will be invited for the next stage of the selection process.
HR SmartView Consulting is an agile and fast growing talent solutions provider in areas of search and selection, training for HR professionals, implementation of assessment solutions, HR processes related business consultancy and outplacement projects. We are members of Talent Q international group which specializes in psychometric on-line assessment tools.
Our recruitment consultants possess a sound understanding of labour market and business environment having worked in local and international projects. They use easily various methods of finding best talent for the roles they need to fill in, varying from traditional recruitment to direct search and approach.
HR SmartView Consulting
Address: Intrarea Catedrei, 27, Sector 1, Bucuresti.
www.hrsmartview.ro
