08-01-2008 | EXPIRA LA 07-02-2008
Job expirat
- You will provide daily operational support to Partners via telephone and e-mail
- You will manage all kinds of inquires coming from the Partners and internal departments
- You will be responsible for all orders and queries from the partner
- You will manage the daily interaction with the offshore team, find solutions to queries and issues raised and provide coaching and training as needed
- Acting as one face to the Partner to ensure customer satisfaction
- Communicate all relevant information to the Partner within the respective areas of responsibility
- Interface with the local office, contract department, credit and collection, logistics and all suppliers worldwide
- Close contact with Sales in the country
Medium or fluent in ITALIAN. Fluent English
Excellent communication skills
Customer service mentality
Ability to prioritize workload, including business and team needs
Ability to Manage high volume of work with accuracy
Good organization skills
Ability to handle conflict situations
Meet agreed deadlines for action and feedback
Act with a high level of flexibility
Ability to work in a multicultural team in a central European set-up
Ability to contribute in a fast moving environment
If you want to apply please visit www.hp.com/go/jobs (Job number 175014)
The Partner Account Administrator is part of this organization and is responsible for the order management for a number of partners. Your role is to work in a central European, multicultural and fast moving business environment.