Job expirat
Position available on two schedules: 16:00-01:00 & 12:00 - 21:00 (Bucharest).
This position is within the Client Service Department. It is office based and doesn't require travelling.
The person on this job has the following responsibilities:
- Manages relationships with the assigned clients from the moment the client requests an offer to the point of implementation of the project;
- Builds the formal price offers for clients;
- Negotiates prices with clients and costs with suppliers on a project basis;
- Be dedicated to accounts from countries across North America, Latin America, Europe, the Middle East and Africa;
- Have a direct impact on margins and revenues;
- Provides client tutoring for all new services and products;
- Re-engineers the process whenever needed;
- Ensure direct, honest and fluid communication with co-workers.
Requirements:
- University graduate (preferably Marketing, Sociology, Statistics or any Market Research related sciences);
- Strong client service expertise with minimum 1 year experience in a client service position;
- Experience within the international business environment is an advantage;
- Basic knowledge of market research processes and methodology is an advantage;
- Fluent English;
- Familiarity with computers & Internet;
- Excel and Word knowledge – medium to advanced level;
- Structured, logical thinking, good organization skills, initiative, creativity;
- Accuracy and ease with numbers;
- Interest for details, eye for detail;
- Efficient in stressful situations, ability to manage priorities.
Offer:
We offer a challenging and rewarding work environment, extensive training, and excellent career opportunities in a company with a global vision.
Do you have what it takes to work with some of the biggest brands on the planet?
Do you want to join a leading-edge internet research company?
Ipsos Interactive Services (IIS), the expert in Online Market Research within the Ipsos Group, with a business consisting of Internet based services supported by over 650 employees in Romania (Bucharest and Brasov) and abroad, is continuing its fast expansion.
At IIS we are not looking to fill jobs, but to partner with our people. We value team accomplishments and we believe in leaders who set good examples. We encourage and reward individual initiative, innovation and creativity. These values are based on our diverse cultural backgrounds, helping us to be responsive, client-focused and flexible.
Visit us on www.ipsos.com for an overview of our business and key people.
