Job expirat
Our QA Analyst role is key to maintaining and improving the performance of our training services. The role will primarily ensure processes are created and continuously improved in relation to governance and operational practices for the Training department. Not only will the role establish and amend the procedures we follow, but this successful individual will also be responsible for the tracking, management and reporting of the teams performance on a regular basis. Working alongside multiple stakeholders across the organisation, the role is critical in setting and improving our operational standards.
Responsibilities and Accountabilities:
• Create and drive robust processes for the training and education business within Temenos;
• Work with multiple stakeholders and departments in implementing changes to process and/or best practice;
• Be an advocate for process improvement to ensure smooth and efficient running of the Training team;
• Build effective relationships with all global Education colleagues ;
• Support Training needs as part of our Product Go To Market initiatives;
• Monitor Key Project Indicators against plans and drive corrective actions;
• Escalate unresolved issues within TEMENOS to a point where they are satisfactorily resolved.
• 3 years + experience of working in a QA or Process Improvement role;
• Ideally from a Banking or IT Software services background;
• Prior Experience in a global Services organisation would be advantageous;
• Fluency in English is essential, other languages would also be highly beneficial.
• The opportunity to develop a career within a stable multinational environment;
• Motivating salary;
• Meal tickets;
• Medical insurance;
• Massage sessions;
• Relaxation room (pool table/ ping pong, board games);
• 25 days Annual Vacation;
• Dynamic, young and enthusiastic team.
Do you want to be part of an international team, with a dynamic work environment, more than 4,000 employees across the world, professionalism, commitment to technical excellence and client service?
Founded in 1993 and listed on the Swiss Stock Exchange, Temenos Group AG is the market leading provider of banking software systems to retail, corporate, universal, private, Islamic and microfinance & community banks. Headquartered in Geneva with 64 offices worldwide, Temenos serves over 1,200 financial institutions in more than 125 countries across the world.
For more information please visit www.temenos.com.
