Job expirat
Experience needed: Entry-level
Responsibilities:
- Monitors the social media content classification process on assigned projects
- Performs QC tasks under the direction of the projects team and is directly responsible for quality
- Collaborates with the data science and customer success teams making sure that quality standards are being met
- Maintains a constant status update on all quality related client issues and reports to project teams
- Is proactive in helping to develop and optimize the QA/QC flows.
Requirements:
- Currently studying or previous experience in linguistics or associated fields
- Previous interactions with text classification or text mining projects would be an asset
- Highly proficient in English and at least one mainstream language.
- Strong analytical and logical thinking.
- Meticulous and with extreme attention to details
- General IT knowledge and proficient in working with the Office suite (Excel, Word)
- Basic understanding of how QA/QC processes work would be an asset
- Passionate and willing to grow in the social media and communications field
The work is performed from home and the compensation is competitive.
We are a company specialized in digital reputation management and we are looking for a full-time Quality Controller. As social media lives 24/7 we have team members in several different countries and schedules are organised so that we offer our service 24/7/365. The company is a growth company so there are a lot of opportunities to in addition to moderation get involved in other parts of the company such as in operations and marketing.
