Job expirat
The role
The role holder will use the existing design and configurator tools (SCO, GCC, DCC pricing tool,etc.). He will be responsible for service pricing (including 3rd party cost items). Will also be responsible of Bid response document (RFP, RFI), documentation related included in Integrated Service Design, he will also can play the role of PMO for managing Proof of concept activities.
Works in close collaboration with Service and technical architect sales, bid management and service delivery, internal and external partners, the role holder will deliver the deliverable according to the planning define by the Bid manager and enable deal wins, contributing to smooth service transition and successful handover to the service delivery teams.
The role holder is focused on:
• Crafting winning services (KPI: Service offers a winning value proposition at right price)
• Crafting deliverable services (KPI: Service is deliverable & as standard as possible)
• Supporting service transition into live service delivery (KPI: Time to revenue & service availability)
Responsibilities:
Continuous Improvement & Knowledge Sharing: Provides continuous feedback to stakeholders as input for improvements. Shares knowledge with colleagues to make a useful contribution to Xerox knowledge. Updates and improves standard service architect methodologies based on learning and customer requirements/feedback. Promotes knowledge sharing with other stakeholders
Knowledge/Skills/Abilities:
- A proven track record in complex technology based outsourced business, having worked in services architecting, service delivery management or other IT related business functions
- Sound experience in designing technology based services and Services in response to clients key business drivers
- Demonstrated analytical and problem solving skills
- The ability to analyze issues and to find resolution to problems by using a rational, systematic approach
- Strong interpersonal and teamwork skills
- Demonstrates a strong team ethic with the ability to build relationships and work effectively in large and small teams.
Competency Requirements: One Solution Architect Junior role with three proficiency levels: Practitioner, Proficient and Mastery. Career progression within role is defined by SFIA competencies and validated by experience.
The competency levels for this role description are set at the Proficient level.
We are looking to fill this position as soon as possible. Please apply only in the nature specified.
We thank everyone for applying, however only successful candidates will be contacted for an interview.
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
